Fi is multifi's AI-powered virtual assistant, available on multifi.co.uk. Fi can answer questions about Flexi Credit eligibility, explain how the product works, help businesses understand their indicative credit limit, and guide users through the application process. Fi is available 24 hours a day and is designed to give instant, accurate answers without the need to call or email the multifi team.

Fi can provide guidance on multifi's eligibility criteria and help you understand whether your business is likely to meet the requirements. The core criteria are: UK registered limited company, minimum 12 months trading, minimum £120,000 annual turnover, UK-resident director aged 18 or over. Fi cannot make a formal credit decision — that requires a full application — but it can help you assess whether it is worth applying.

Yes. Fi is designed to support both business owners and commercial finance brokers. Brokers can use Fi to quickly check product details, eligibility criteria, commission structures, and the application process on behalf of their clients. multifi is also developing deeper broker integrations with Fi as part of its ongoing partner support programme.