Helpful Materials

Here is a list of publicly available materials to help explain our products to prospects and customers.

Key Information

multifi brochure

Introduction to multifi

Six Months Repayments Explained

One pager: multifi Vs Traditional Banks

Report: The Fight Against Slow Finance

Whitepaper: Finance Shouldn't Be an F-WORD

multifi logo 

Our Voice

We put the customer at the heart of everything we do. We speak in a way that is positive, direct, action focused and respectful.

Positive

In a world where more often than not people are talked down to and treated like children, we adopt a positive and optimistic tone, to help empower customers and leave them feeling valued and respected. We believe warmth and empathy are the key to maintaining adult to adult relationships with our customers.

Direct

As business finance experts we consciously avoid jargon that can confuse and make people feel stupid. This means we use simple, familiar and transparent language that customers truly understand.

Action-focused

We passionately support Go-Getters who have chosen a different path by sharing their can-do attitude. By focusing on making things happen, we speak in a way that balances energy and enthusiasm with focus and getting straight to the point.

Respectful

Treat customers with the respect they deserve. Put yourself in their shoes, and don’t patronize them. Be considerate and inclusive. Don’t market at people; we speak with them.

Resources

importance of business finance

At multifi, we understand the significance of acknowledging and appreciating the contributions of others. By providing proper references for our research and giving credit to artists and photographers, we uphold our mission to support the SME community. Showing references not only demonstrates our commitment to intellectual honesty and integrity but also fosters a culture of collaboration and recognition. By thanking artists and photographers for their work, we promote creativity and respect the value they bring to our content. By doing so, we contribute to a community that values and supports the efforts of all individuals involved, ultimately strengthening the SMB ecosystem as a whole.

References

Throughout multifi materials, we reference specific data, all of which can be found below. 

 

Small and medium-sized businesses are the lifeblood of the UK economy, accounting for 99% of all companies.

Source: GOV.UK


Small and medium-sized businesses account for 99% of the UK economy.

Source: GOV.UK


11% of small and medium-sized businesses face closure or administration each year.

Source: ONS


In 82% of closed small and medium-sized business cases, cashflow is cited as the main reason for failure.

Source: Score


Alternative and specialist B2B lenders in the UK accounted for 55 per cent of all the overall UK business lending market with £35.5bn in loans

Source: British Business Bank


22% of small and medium businesses have no cash flow projection with a further 6% unsure if they had or not.

Source: Azets


37% of small and medium-sized businesses face cashflow issues due to late payments, spending an average of 1.2 working days per month chasing payments.

Source: FSB


Late payments also cost SMEs £2.5 billion ($3.5 billion) annually.

Source: FSB


Photography

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